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Project Management Tip: Stakeholder Map
As part of Stakeholder Analysis; the Stakeholder Map is an invaluable tool in managing project communication. It is a visual matrix showing individual stakeholders or groups of stakeholders and their particular communication routes relative to the Project Manager.
By drawing up a Stakeholder Map; you are able to highlight critical lines of communication, as well as identify indirect sources of requirements, clarifications or misunderstandings. Visually mapping how stakeholders relate to each in other in the project will help you define strategies for dealing with diversions from the plan agreed with the client.
For example, in the attached graphic, any communication between the Web Designer and Software Developer should be documented and distributed to both the Project Manager and the Client. Any decisions or assumptions made between these two parties could have significant impact on the project scope or cost.
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